Privacy Policy

Information on the Processing of Personal Data

On the website we take appropriate technical and organizational measures to protect the personal data we process and to ensure that their processing is always carried out in accordance with the obligations imposed by the applicable legal framework.

What is GDPR?

The General Data Protection Regulation (GDPR) 2016/679 is the regulatory framework of the European Union (EU), the purpose of which is to establish the conditions for the processing of personal data to protect the rights and freedoms of natural persons.

Processing Manager

Our company under the name “Hatzopoulos Georgios Georgios”, with headquarters at 17th km Thessaloniki-Polygyros, T.K 57001, with e-mail contact: and telephone (+30) 2310478261, as legally represented, informs that, for the purposes of carrying out its business activities, it processes your personal data in accordance with the applicable national legislation and European Regulation 2016/679 (General Data Protection Regulation, hereinafter referred to as “Regulation”) as in force.

What categories of personal data do we process?

Your personal data, i.e. name/name, full name/name of the company, VAT and tax office, e-mail, telephone numbers, contact addresses and financial data, are processed only when we have a legitimate reason to do so.

What are the legitimate grounds for processing your personal data? will use your information for the following lawful processing purposes (according to Article 6 of the Regulation), where applicable, with your explicit consent, which you may freely withdraw at any time or for the performance of a contract or pre-contractual relationship with you or for our compliance with a legal obligation or to serve our legitimate interest, namely:
To manage your calls and complete your requests, purchases and orders.

To respond to your requests, questions and comments about our products.

To tell you the results of the surveys, draws and competitions you have participated in.

In order to ensure and improve the quality of our services, so the telephone communication with our customers is recorded, as we inform you with a recorded introductory message.

To analyse the traffic of our websites and improve your experience (for more information please refer to our Website Privacy Policy), as well as to provide you with information about products, services, offers and promotions.


By providing your consent wherever required on our website, you represent that you are over 18 years of age. If you are under 18 years of age, you may use our website only with the participation and approval of a parent or guardian.

Where is your data shared?

Your data is processed by authorized employees of our company. Some of your data may also be transferred (to the extent necessary) to our partners who assist us in certain of our activities, such as transport companies, postal service providers, telecommunications companies, software and cloud service providers, advertising and auditing companies. In addition, your data may be transferred to government bodies when this is a legal obligation for us.

Storage Time Interval

The period of data storage is decided on the basis of the following specific criteria depending on the case:
Where processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
Where processing is carried out on the basis of a contract, a pre-contractual relationship or following your query/request, your personal data is stored for as long as necessary for the performance of our obligations and for any establishment, exercise, and/or support of our legal claims.
Where processing is based on your consent, the data is kept until you withdraw it, which can be done by you at any time. The withdrawal of consent shall not affect the lawfulness of the processing based on consent in the period prior to its withdrawal.

In particular, the data collected from the recording of telephone calls are retained for a period of three (3) months, unless you have withdrawn your consent earlier or unless there are specific reasons that require their retention for a longer period.

Personal Data Security

The applies appropriate technical and organizational measures to ensure the secure processing of personal data and to prevent accidental loss or destruction and unauthorized and/or unlawful access, use, modification or disclosure. In any case, the way the internet works and the fact that it is free to anyone, does not allow to provide guarantees that unauthorized third parties will never be able to breach the technical and organizational measures in place, gaining access and possibly using personal data for unauthorized and/or illegitimate purposes.
For any issue related to the processing of personal data, you can contact the Data Protection Department and the Data Protection Officer (DPO) of, at the following contact details: email: and phone: +30 2310478261.

Right to complain to the CPVO

You have the right to lodge a complaint with the Personal Data Protection Authority ( call centre: +30 210 6475600, e-mail: